Privacy Statement
Privacy Statement
Last Updated: June 4, 2025
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you use our contact form, we may collect your name, email address, and any other details you voluntarily provide in the message.
- Usage Data: We may collect non-personal information about your interaction with the Website, such as your IP address, browser type, device information, pages visited, and time spent on the site.
- Cookies and Tracking Technologies: [If applicable] The Website may use cookies or similar technologies to enhance your experience, analyse site performance, or deliver personalised content. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries or requests submitted via the contact form.
- Improve the Website’s functionality and user experience.
- Analyse site usage to optimise our services and content.
- [If applicable] Deliver personalised content or marketing communications (you may opt out at any time).
- Comply with legal obligations or protect our rights.
3. How We Share Your Information
We do not sell or rent your personal information. We may share your data:
- With service providers (e.g., website hosting or analytics providers) who assist us in operating the Website, under strict confidentiality agreements.
- When required by law, such as to comply with a subpoena or legal process.
- To protect the rights, safety, or property of Innerway, our users, or the public.
4. Data Storage and Security
Your information is stored on secure servers and protected using industry-standard measures, such as encryption and access controls. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this statement or as required by law. [Specify retention periods if known, e.g., “Contact form data is retained for 12 months unless otherwise requested.”]
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request the deletion of your data, subject to legal obligations.
- Objection: Object to certain uses of your data, such as marketing.
- Portability: Request a transferable copy of your data.
- Opt-Out: Unsubscribe from marketing communications or disable cookies.
To exercise these rights, contact us at [insert contact email, e.g., connect@innerway.com.au]. We will respond within [specify timeframe, e.g., 30 days] and may require identity verification.
6. Cookies and Tracking
[If applicable] We use cookies to improve your browsing experience and analyse site traffic. Cookies are small files stored on your device. You can accept, reject, or manage cookies via your browser settings. Disabling cookies may affect certain Website features. [Include a link to a cookie policy if available.]
7. Third-Party Links
The Website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.
8. International Data Transfers
[If applicable] Your data may be transferred to and processed in countries outside your own, such as [specify countries, e.g., Australia or the United States], where data protection laws may differ. We ensure appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your data.
9. Children’s Privacy
The Website is not intended for individuals under [specify age, e.g., 16]. We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us immediately.
10. Changes to This Privacy Statement
We may update this statement to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated statement on the Website with a revised “Last Updated” date. Please review this page periodically.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Statement or our data practices, please contact us at:
Email: connect@innerway.com.au
Address: Hervey Bay Queensland QLD 4655 Australia
For complaints, you may also contact your local data protection authority.
